Hope this information is helpful. Click the Update Driver button next to your driver. Select the webcam to re-enable the device on the MSI laptop. If you cannot find the right driver for your device, you can request the driver. The correct version will be downloaded and installed automatically. You can follow the question or vote as helpful, but you cannot reply to this thread.

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I have tried both steps you suggested. Hi, With the issue description, I understand that the webcam is not working on your Windows 8. This site in other languages x.

Built-in webcam is not working on my MSI laptop – Microsoft Community

This thread is locked. References 1 MSI Global: Please refer to these steps: I request you to check for Hidden Devices in Device Manager. This issue might occur due to incorrect settings.

Gupta’s post on June 28, Hope this information is helpful. Tell us about your experience with our site.

In reply to JWYoo’s post on June 28, After downloading your driver update, you will need to install it. We will find it for you.


Click on Hardware and Devices and follow the prompted steps. How satisfied are you with this reply? After you upgrade your computer to Windows 10, if your MSI Camera Drivers are not working, you can fix the problem by updating the drivers.

Update drivers automatically – Novice computer users can update drivers using trusted software in just a few mouse clicks. Ruri Ranbe has been working as a writer since Click the heart icon to open the settings menu.

If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings. JWYoo Replied on June 28, Run the hardware troubleshooter and check if you receive any error messages. I cannot find relevant driver from the MSI official support website and would like to ask for Microsoft’s assistant in solving this problem.

How to Get Your MSI Laptop’s Installed Webcam to Work

Compatibility update is available for Windows RT 8. For the step 1, no such category “Imaging Devices” exist and doesnt kamerw up even I clicked ok show all hidden devices. Gupta Replied on June 28, Hi. Don’t click the webcam if the option is not grayed out.


There is no risk of installing the wrong driver. Each file type has a slighty different installation procedure to follow. Acer Crystal Eye webcam Driver. JWYoo Created on June 27, Step 2, it shows as there is no problem with hardware.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. You will see a results page similar to the one below: Update drivers manually – Find the correct driver for your Camera and operating system, then install it by following the step by step instructions below.

You can follow the question or vote as helpful, but you cannot reply to this thread.